Tier Access
What each plan includes in the API: keys, requests per hour, AI credits, webhooks and Convo Memory.
The API works on the Starter, Professional and Enterprise plans. The Free plan has no API access. Prices are on itsconvo.com/pricing.
| Starter | Professional | Enterprise | |
|---|---|---|---|
| API keys | 1 | 3 | 10 |
| Requests per hour | 100 | 500 | 2,000 |
| AI credits per month | 5,000 | 20,000 | 30,000 |
| Webhooks | No | 3 | 999 |
| Contacts (Convo Memory) | No | Yes | Yes |
| MCP server | Yes | Yes | Yes |
AI credits
POST /feedbackwhen it generates,POST /queryandPOST /emailuse one credit each. Key points and everyGETare free.- The desktop app's AI features, including live help during calls, use the same credits.
- One day can use at most a third of the monthly credits: 500, 5,000 or 10,000. A monthly spending cap can also stop generation before the credits run out.
- Credits reset on the 1st of each month at 00:00 UTC.
GET /user/profileshowsused,limitandremaining. - When a limit is reached, the endpoint returns
429 ai_limit_exceeded.
Convo Memory
The contacts endpoints need a Professional or Enterprise plan with Convo Memory turned on in the desktop app under Settings → Memory. Without Memory, GET /contacts and GET /contacts/unresolved-threads return an empty list with reason: "no-brain", and a briefing returns 403.
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