Introduction

What Convo does on a sales call, what the API gives you, and how requests and responses look.

What is Convo?

Convo is a real-time AI sales assistant. It helps sales reps recognise buying signals, handle objections and ask the right questions while the conversation is happening.

The API gives your code what Convo keeps from each call: the transcript, key points, coaching feedback, a follow-up email and briefings on the people you meet. Use it to put that into your CRM, your reports or your own agents.

Live help on calls

Spots buying signals and objections, and shows the rep what to ask or say next.

Memory

Remembers each contact across calls and briefs you before the next one.

Coaching

Scores each call on the moments that mattered, with a line to try next time.

Follow-up

Drafts the follow-up email and sends call data to Zapier, Make, IFTTT or your own code.

Features describes the app. Core Concepts describes the API's objects.

From call to API

Record. The desktop app transcribes the call as it happens. No bot joins the meeting.
Save. When the call ends, the app saves it and sends conversation.created.
Summarise. The app generates key points: topics, decisions and action items with owners. conversation.keypoints.ready follows.
Use. Read the call with the API, react to webhooks, or ask your AI assistant about it through the MCP server.

Get started

Quickstart

Create an API key and make your first request.

API Reference

Every endpoint with its parameters and examples.

Core Concepts

Calls, transcripts, key points, feedback and contacts.

MCP Server

Ask Claude, ChatGPT or Cursor about your calls.

Base URL

https://www.itsconvo.com/api/v1

For example, to list your calls: GET https://www.itsconvo.com/api/v1/conversations. Every request needs an API key.

Response format

A successful response puts its result in data. Paged lists also return pagination. An error response has an error object with code and message (Error Codes).

{ "data": { ... } }

{ "error": { "code": "not_found", "message": "Conversation not found" } }

The API is versioned at v1. New fields can appear without a new version, so ignore keys you don't know. Breaking changes come only in a new version, with 90 days' notice.

Support

Write to ivan@itsconvo.com. By using the API you agree to the API Terms of Use.