OverviewAPI ReferenceResources
Conversations

Get cached feedback

Returns the saved coaching feedback for the call. Returns 404 when none has been generated.


GET
/api/v1/conversations/{id}/feedback

Authorization

AuthorizationRequiredBearer <token>

A Convo API key: convo_ followed by 32 hex characters. Create it in the Convo desktop app under Settings → Convo API.

In: header

Path Parameters

idRequiredstring

Conversation ID from List conversations

curl -X GET "https://www.itsconvo.com/api/v1/conversations/session_1773842400000/feedback" \
  -H "Authorization: Bearer <token>"

Cached feedback

{
  "data": {
    "id": "session_1773842400000",
    "feedback": {
      "overallScore": 8.5,
      "topPriority": {
        "focus": "Pause before answering Bob's pushback",
        "quote": "Yeah no, we already considered that.",
        "reason": "The two interruptions both came when Bob raised retention risk, and both shut the topic down before he finished the thought. Holding the pause is the single change that unblocks the retention conversation next call.",
        "alternative": "That's a fair concern, Bob. Walk me through what you're seeing."
      },
      "strengths": [
        {
          "category": "clarity",
          "description": "Clear and structured presentation of quarterly results",
          "timestamp": "14:01",
          "quote": "Let's review the Q1 targets one by one."
        }
      ],
      "growthAreas": [
        {
          "category": "listening",
          "description": "Interrupted Bob twice during the retention discussion",
          "suggestion": "Pause for 2-3 seconds after others finish speaking before responding.",
          "timestamp": "14:12"
        }
      ],
      "categoryScores": {
        "clarity": 9,
        "listening": 7.5,
        "timeManagement": 8.5,
        "collaboration": 8,
        "decisionMaking": 9
      },
      "talkListenRatio": 45,
      "actionPlan": [
        "Practice active listening by pausing before responding",
        "Summarize others' points before adding your own"
      ]
    },
    "overallScore": 8.5,
    "userSpeakerName": "local",
    "createdAt": "2026-03-18T15:00:00.000Z"
  }
}

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